Shipping Policy

How long does delivery take?

Please note the delivery time = procesing time + shipping time

(this does not include any customs delays, weekends, holiday periods, and any unforseen circumstances.)

Processing starts after your payment confirmed. Normally, it needs 2-4 business days. The processing time depends on the quantity of items.

Shipping time is about 7-10 business days.

 

How much is the shipping cost?.

Exact shipping costs are calculated at the time of checkout based on the number of items, item type, weight, and volume of all the items in the cart.

Our advice is to log in to your account, add the items to your cart and then view the shipping fee which will be automatically calculated and displayed.

 

I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. However, our products are not always sent together because different shipping options are sometimes used, depending on the product and the availability thereof.

You will receive a shipment notification email when the product is shipped.

 

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is on the way.

 

What do I do when I received a different product than what I ordered?

Please contact customer support at support@adiffu.com.